When organizations and individuals attempt to move forward, it is almost entirely and intellectual exercise. We’re educated people so we say, “The ROI has been rigorous.” “The market analysis is exceptional.” “It’s the right thing to do at this market time.” We race forward in the brain and leave the heart far behind. As noted by change-expert, Harvard Professor, Dr. John Kotter, the reality is, analytics don’t move people forward. People won’t rally behind 43 initiatives. It’s too sterile. When it comes to affecting behavior, creating fast-moving actions around important issues, trying to achieve our best everyday – feelings are more influential than thought.
– Tom Flick Leadership Keynote Speaker